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AI in Commercial Security: A Property Manager's Guide for 2025

September 10, 2025 · 7 min read

AI is transforming commercial security from a passive recording and monitoring function into an active, predictive capability — but not all AI security products deliver equal value.

The most mature and proven AI applications in physical security fall into three categories: video analytics (appearance search, area search, license plate recognition), access anomaly detection (credential use outside normal patterns, tailgating detection), and predictive maintenance (reader health monitoring, camera health scoring).

Property managers evaluating AI security features should ask three questions: Does the AI run in the cloud or on-camera? (Cloud-based AI can be updated without hardware replacement.) Is the AI output integrated with access control? (Siloed video AI misses half the picture.) Does the vendor take managed accountability for the AI's accuracy and maintenance?

The guide evaluates which AI security features are production-ready today, which are still maturing, and what property managers should require in vendor contracts to ensure accountability for AI-driven recommendations and alerts.

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