Kastle's digital visitor management replaces paper sign-in sheets with a secure, compliant, and branded lobby experience. Every visitor is pre-registered, ID-verified, and watchlist-screened — and every record is audit-ready from day one.
Business Outcomes
Paper logs are unverified, illegible, and a subpoena waiting to happen. Kastle creates a tamper-proof digital record of every visitor — ID captured, watchlist checked, host confirmed — compliant with SOC 2 Type II and ISO 27001 requirements.
Real-time visitor dashboards show you who entered, when, which host they're visiting, and whether they're still on-site. One-click evacuation reports give emergency teams accurate headcounts in seconds, not minutes.
Your lobby is your first impression. Kastle's kiosks display your logo, your colors, and your messaging — not generic visitor software. Pre-registered guests receive personalized welcome screens, reducing check-in time to under 30 seconds.
Auditors, legal teams, and insurers don't accept "we had a sign-in sheet" as compliance documentation. Kastle creates an immutable, timestamped log of every visitor interaction — ID scans, watch-list checks, host acknowledgments, and departure times — stored in a format you can export in minutes, not days.
Every feature is built for property and security teams who need visitor management that works across a portfolio — not just a single lobby.
From Invitation to Arrival in One Flow — hosts send pre-registration links via email that let visitors submit their details in advance. When they arrive, check-in takes under 30 seconds: a QR code scan, a quick badge print, and they're on their way. No lines. No clipboards.
We had a compliance audit where the assessor asked for visitor records from the previous 18 months. With our old paper logs, that would have taken three people a week to compile — and we still would have had gaps. With Kastle, I exported a complete, timestamped record in about 20 minutes. The auditor had nothing to flag. That moment alone justified the entire investment.
Customer Story
JLL replaced paper visitor logs across 40 North American commercial properties with Kastle's digital visitor management platform — enabling complete audit exports in minutes and eliminating compliance gaps that had previously exposed them to liability.
Read the full storyThe Complete Platform
When visitor management, access control, and video surveillance share a platform, every entry point is secured and every identity is verified — from parking garage to penthouse suite.
Pre-registered visitors receive temporary credentials valid only for their visit window. No escort needed. No standing at the turnstile waiting for someone to buzz them through.
Visitor check-in is linked to camera footage. Every lobby arrival on record — timestamped, searchable, and exportable for incident review or legal documentation.
Kastle SOC operators monitor visitor anomalies — watchlist alerts, tailgating at the lobby, overstay flags — and respond before your front desk team has to make a difficult call.
Compliance guides, implementation playbooks, and real-world case studies for property and security teams.
HIPAA, SOC 2, and ISO 27001 auditors increasingly scrutinize visitor access records. This guide outlines exactly what a defensible visitor management program looks like — and the gaps paper logs leave exposed.
Paper visitor logs are unverifiable, unsearchable, and inadmissible as evidence. For buildings that host regulated tenants or government contractors, they may also violate contractual security requirements.
Brookfield Properties replaced a patchwork of building-specific visitor processes with a single Kastle platform — enabling portfolio-wide compliance reporting and a consistent branded experience at every property.
Get a complimentary security assessment in 48 hours. We'll evaluate your current lobby process and show you exactly what Kastle's visitor management platform replaces.
