Kastle's cloud-managed video surveillance doesn't just record — it detects, verifies, and responds. Every camera is backed by 24/7 Security Operations Center monitoring and AI-powered analytics that distinguish real threats from noise.
Business Outcomes
Kastle's analytics engine watches every frame — identifying loitering, perimeter breaches, tailgating, and after-hours intrusions in real time. Human SOC operators act on flagged events before they become incidents.
When an alarm trips, a Kastle SOC operator pulls live video within seconds. Police dispatch happens only after visual confirmation — delivering 5x faster response times and eliminating the false-alarm calls that cause officers to deprioritize your property.
Footage is encrypted and stored in the cloud with automatic retention policies. Export timestamped, chain-of-custody clips for law enforcement, HR, or legal in seconds — not hours. No DVR to fail. No footage to lose.
Most video systems generate footage that no one watches until after an incident. Kastle changes that equation. Our Security Operations Centers — staffed by trained security professionals, not offshore call centers — actively monitor your cameras 24 hours a day, 365 days a year. When something looks wrong, we act.
Every capability is engineered for property teams who need surveillance that works across a portfolio, not just within a single building.
Intelligent Cameras That Know What to Look For — Kastle's AI analytics layer runs continuously on every video stream, detecting behavioral anomalies that human operators can't catch at scale. The result is precision alerting: SOC operators see real events, not a flood of false positives.
Unified Platform
Kastle surveillance doesn't operate in a silo. Every camera integrates with access control, alarm management, and the building systems you already run — turning isolated footage into actionable security intelligence.
Every access event pulls the corresponding video clip automatically. Forced-door alarms, tailgating flags, and after-hours credential use show you what happened — not just that something happened.
SOC operators view live and recorded video before dispatching police. False alarm rates drop by 90% — and when officers do respond, they arrive knowing exactly what to expect.
Clip, annotate, and export chain-of-custody video packages for law enforcement, HR investigations, and insurance claims. Metadata and audit trails included automatically.
Kastle's behavioral analytics layer runs on every camera feed — not just premium units. Loitering, perimeter breach, crowd density, and flow analytics available across your entire camera inventory.
REST APIs connect surveillance data to PSIM platforms, property management systems, and business intelligence tools. Occupancy data from camera analytics informs HVAC and lighting schedules.
Before Kastle, our cameras were essentially an expensive after-the-fact documentation system. We'd pull footage after an incident and shake our heads. Now our SOC operators are stopping problems before tenants even notice them. In our first year, we reduced security incidents that required police response by 68% — and eliminated all but three false dispatches across the entire portfolio.
Customer Story
Hines migrated their 14-property commercial portfolio to Kastle's managed video surveillance and saw a 68% reduction in police-required security incidents within 12 months — while virtually eliminating false alarm dispatches.
Read the full storyThe Complete Platform
When video, access control, and visitor management share a platform, every system makes the others smarter — and the SOC has the full picture.
Every badge tap connected to video context. One credential across your entire portfolio, managed from a single cloud dashboard.
Pre-registered, ID-verified, watchlist-screened. Every visitor on record before they reach the elevator — and on camera when they arrive.
Dedicated SOC specialists who monitor, maintain, and optimize every system — so your team focuses on property operations, not security incidents.
Guides, case studies, and technical briefs for security decision-makers evaluating managed video.
False alarms cost U.S. businesses over $3 billion annually and erode law enforcement response prioritization. This guide explains how video verification changes the equation.
Machine learning is transforming video surveillance from passive recording to active threat detection. Here's what the technology can and cannot do — and how to evaluate vendor claims.
A top-10 U.S. commercial real estate investment trust consolidated fragmented camera systems onto Kastle's managed platform — cutting incidents and eliminating three regional security vendor contracts.
Get a complimentary security assessment in 48 hours. We'll evaluate your current camera infrastructure and show you exactly what Kastle's SOC monitoring would change.
