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Kastle Systems
Managed Security

Your Security. Our Full Responsibility.

Kastle's managed security model means our dedicated specialists design, install, monitor, and maintain every system — so your team never touches a badge reader, reviews an incident log, or calls a vendor at 3 a.m.

Kastle Security Operations Center with analysts monitoring live feeds

The Managed Advantage

What You Get When Security Is Fully Managed

24/7 Expert Monitoring

Dedicated Kastle specialists watch every camera feed, access event, and system alert around the clock from our Security Operations Centers — real people, not automated scripts.

Rapid Incident Response

When something happens, our team acts in under 60 seconds — verifying the threat, contacting the right people, and coordinating with law enforcement so you don't have to.

One Partner, Total Accountability

No finger-pointing between vendors. Kastle owns the hardware, software, monitoring, maintenance, and support — under a single monthly contract with a dedicated account team.

Security Operations Centers Built for Your Properties

Most security vendors leave monitoring to you or a generic call center. Kastle operates its own dedicated Security Operations Centers staffed exclusively by trained security professionals — not generalists. They know your properties, your floor plans, and your escalation contacts by name.

  • Trained security analysts — not outsourced call center agents
  • Property-specific monitoring profiles and escalation trees
  • Sub-60-second incident verification and response initiation
  • Law enforcement coordination with documentation ready to share
  • After-action reports and quarterly security reviews
Kastle SOC analysts monitoring multiple property feeds simultaneously

Everything Managed. Nothing Missed.

From real-time monitoring to proactive maintenance — the full managed security lifecycle handled by Kastle specialists.

Security analysts at Kastle Operations Center monitoring screens

24/7 Live Monitoring

Eyes on Every Property, Around the Clock — Kastle analysts monitor every access event, video feed, and system alert in real time. Suspicious behavior triggers immediate verification, not a delayed automated alert.

  • Real-time access event monitoring and anomaly detection
  • Live video surveillance with proactive threat assessment
  • Alarm verification before notifying authorities
  • 24/7/365 coverage — including holidays and weekends

Platform Integration

Managed Across Every System You Run

Kastle's managed service covers every layer of your physical security stack — access, video, visitor, and the building systems they connect to.

Access Control

Kastle monitors and maintains your access control system end-to-end — credential management, door health, and real-time event monitoring.

Video Surveillance

Every camera feed is actively monitored, not just recorded. Our analysts verify events and retain cloud-stored evidence for investigations.

Visitor Management

Visitor logs are monitored for watchlist matches and compliance anomalies — with automated alerts when something requires review.

Response Time SLAs

Contractual response time commitments with measurement and reporting. Sub-60-second incident verification, guaranteed.

Analytics & Reporting

Monthly and quarterly reports on incidents, response times, system health, and portfolio-wide security trends.

Escalation Management

Custom escalation trees per property — so the right person gets the right call at the right time, every time.

We had three security vendors and still felt like no one owned the problem. With Kastle, I have one number to call — and someone always answers it, knows my properties, and fixes it.

Chris McCall

Senior Property Manager, Lincoln Property Company

Lincoln Property Company commercial portfolio — managed by Kastle

Customer Story

From Three Vendors to One Call

Managing security across a 47-property portfolio meant constant vendor finger-pointing and reactive problem-solving. When Lincoln Property Company moved to Kastle's fully managed model, they didn't just consolidate systems — they reclaimed hundreds of hours of staff time and reduced security incidents by over 60%.

Read the full story
Resources

The Case for Managed Security

Research, guides, and customer stories for security decision-makers evaluating the managed model.

Industry Trends

After the Breach: Why Managed Security Is the Smartest Defense

How 24/7 monitoring, portfolio-wide access control, and single-source accountability keep every property protected before incidents escalate.

7 min read
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Guide

How Multi-Office Businesses Benefit From Managed Workplace Security

One unified system, one 24/7 operations hub, one accountable partner — how managed security simplifies multi-office operations.

8 min read
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Case Study

How a Leading Developer Secured a Flagship Mixed-Use Property With Kastle

Integrated access and video management across 300+ luxury units, 120K sq ft of commercial space, and parking — from one managed platform.

6 min read
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Security That Never Sleeps — So Your Team Can

Get a complimentary security assessment and see what fully managed protection looks like for your properties. No hardware to buy, no team to hire.

Read Our Vision for the Future  |  View Proposal →