Unverified burglar alarms have a false alarm rate of over 90% in most U.S. jurisdictions — which is why police departments increasingly deprioritize or charge for unverified alarm responses.
Video-verified alarms change the calculus entirely. When a motion sensor triggers, a Kastle SOC specialist pulls up the relevant camera feed and visually confirms whether a human intruder is present before dispatching. Verified alarms receive priority police response — on average five times faster than unverified calls.
The operational impact for commercial properties is significant: fewer false dispatch charges, genuine police priority when a real intrusion occurs, and a documented record of the SOC's visual confirmation that satisfies insurance documentation requirements.
For property managers, the shift from traditional alarm monitoring to video-verified monitoring requires no additional hardware if cameras are already installed — only the integration of the alarm system and cameras under a single monitoring platform.