A top-10 U.S. commercial REIT consolidated fragmented camera systems onto Kastle's managed platform, cutting incidents and eliminating three regional security vendor contracts.
The REIT's video infrastructure had grown organically over a decade of acquisitions — each acquired property came with its own camera system, its own DVR, and its own monitoring contract. By the time the security team evaluated consolidation, they were managing 11 different camera brands, 4 different monitoring vendors, and no unified incident documentation standard.
Consolidating onto Kastle's cloud-managed video platform eliminated the infrastructure fragmentation and gave the REIT's risk management team a single source of truth for incident documentation across every asset in the portfolio. Three regional monitoring contracts were eliminated. Hardware refresh cycles were replaced by Kastle's managed maintenance model.
The 60% reduction in security incidents reflected both the improved monitoring coverage and the elimination of the gaps that had existed between legacy systems — camera blind spots at property boundaries, inconsistent alarm response procedures, and footage retention gaps that had previously made post-incident review unreliable.