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The Hidden Risk of Paper Sign-In: What Your Lobby Log Really Exposes

July 1, 2025 · 4 min read

The paper visitor sign-in sheet is the most widely accepted security theater in commercial real estate.

Consider what a paper log actually captures: a name (self-reported, unverified), an arrival time (rounded to the nearest convenient minute), and a host name (frequently left blank). It captures nothing about the visitor's identity, nothing about where they went in the building, and nothing that would survive a legal or regulatory challenge.

Beyond the documentation gap, the paper log creates a privacy liability: every visitor can see every other visitor's name, company, and host — a goldmine for competitive intelligence in buildings where multiple competing tenants share a lobby.

Digital visitor management with ID capture, pre-registration, and host notification closes both gaps simultaneously — replacing a security theater with a genuine audit trail and a better first impression.

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